TokyoScaler

DX for Startups

Leave IT to us,
focus on the business.

From Google Workspace, domain, and device setup at founding, to account management and security as you scale — a support-desk-style service that takes the whole ICT side off a startup's plate.

Sound familiar?

Just founded — no domain, no email yet, and no idea what to set up in which order

Too small to hire IT staff, but IT problems come up every week

Headcount jumped after fundraising, and on/offboarding accounts is falling apart

A client or investor asked about our security posture, and we had no good answer

These are exactly the tasks that eat into a startup's core hours. DX for Startups takes this entire area off your hands.

Setup that matches your phase

We look at your phase, team, and budget first, then propose only what you need now — no premature over-investment.

PHASE 1

Founding — from zero

We stand up your company's entire IT stack, fast. Even a one-person company is welcome.

  • Domain acquisition & configuration
  • Google Workspace rollout (reseller pricing, up to 9.5% off)
  • Email, calendar & Drive structure
  • Device procurement advice & kitting
  • Core SaaS selection (accounting, contracts, etc.)

PHASE 2

Scaling — systems that survive growth

Account and security foundations that keep working as hiring accelerates.

  • On/offboarding account workflows
  • Permissions & SSO across Slack and other SaaS
  • Security policy & device management
  • Intranet portal & knowledge base
  • Office networking & relocation support

Day to day, we're your support desk

Setup isn't the end — we stay on as the go-to desk for everyday IT questions.

Ask-us-anything desk

"Email isn't arriving", "Which laptop should we buy?" — we take all the questions no one in-house can answer.

Three languages

Japanese, English, and Spanish — works as-is for international teams.

Startup speed

A senior team working directly with you — no middlemen, no waiting. We move when you're stuck.

How is this different from hiring IT staff?

A phase where you need a dedicated IT person will come eventually. This service covers the time until then — lighter than hiring, and reliably.

Hiring IT staffDX for Startups
Time to startMonths of recruiting + hiring costsUp and running within days of your inquiry
Monthly costFixed payroll (experienced IT staff typically from ¥350k/mo + social insurance)Only what you actually use
CoverageDepends on one person's skill setA team's know-how — infrastructure to SaaS to development, in 3 languages
Turnover & key-person riskHandover can break when they leaveNone — configurations and procedures are documented
Going in-house laterWhen it's time to hire, we support recruiting and hand over everything

We won't tell you to outsource forever. When the time comes to bring IT in-house, we help you get there.

How to start

1

Free consultation

Tell us where you are and what's coming (hiring, fundraising, moving office). Pre-incorporation is fine too.

2

Setup plan & quote

We propose only what you need now, with a cost ceiling — and we'll tell you honestly what you don't need.

3

Launch & ongoing support

We do the setup, then stay on as your support desk for daily IT.

FAQ

How small can the company be?

One person, right after founding, is fine. We also welcome pre-incorporation consultations — if incorporation is planned, we can guide the Google Workspace licensing too.

We have no technical members. Is that OK?

Absolutely. We'll ask about your situation in plain language and organize what's needed on our side. This service is built precisely for teams without an IT person.

How much does it cost?

It depends on scope, so we quote per engagement. Licenses like Google Workspace come at reseller pricing (up to 9.5% off), and setup is staged so early costs stay small.

Can we use you for one-off work?

Yes — founding setup only, or just the office-move networking, is fine. The ongoing support desk can start whenever you actually need it.

Make today the last day you worry about IT.

Start with just organizing where things stand. A startup's hours belong to the business.

Book a free consultation
DX for Startups — ICT Setup & Support Desk | TokyoScaler